Learn what to say in Chinese when you speak only a little Mandarin, need English, or want someone to repeat something more clearly.
When an exchange breaks down, asking for English is only one possible repair. A noisy number needs repetition, unfamiliar vocabulary may need explanation, and an address may be easier to show in writing. Choose a request that identifies the detail you need.
Recover a missed detail using a number or written address
1 A station employee gives you a counter number, but a loud announcement masks part of the answer.
You say
请再说一遍。
qǐngzàishuōyíbiàn.
Please say it again.
The reply
是十四号柜台,不是四号。
shìshísìhàoguìtái, búshìsìhào.
It's counter fourteen, not counter four.
Say your next line, then compare
十四号 identifies counter 14. 不是四号 explicitly rejects the possible mishearing of counter 4.
You can use these repairs while knowing very little Mandarin. Recover the detail you need, confirm it, and continue the exchange. If the situation involves important medical, legal, or other consequential instructions, obtain suitable professional language support.
The learner asks for the missing number, then repeats it to confirm.
A
You不好意思,几号柜台?我没听清。
bùhǎoyìsi, jǐhàoguìtái? wǒméitīngqīng.
Sorry, which counter? I didn't hear clearly.
B
Staff十四号,不是四号。
shísìhào, búshìsìhào.
Fourteen, not four.
A
You十四号,谢谢。
shísìhào, xièxie.
Fourteen, thank you.
B
Staff对,就在前面。
duì, jiùzàiqiánmian.
Yes, just ahead.
Switching from a spoken address to writing
The other person cannot offer English but can offer a written address. The exchange recovers information without pretending that English must be available.
A
You你会说英语吗?
nǐhuìshuōyīngyǔma?
Do you speak English?
B
Other person不会,你是问地址吗?
búhuì, nǐshìwèndìzhǐma?
No. Are you asking about the address?
A
You对,可以写下来吗?
duì, kěyǐxiěxiàlaima?
Yes. Could you write it down?
B
Other person可以,我写在这里。
kěyǐ, wǒxiězàizhèlǐ.
Of course. I'll write it here.
Asking for the help you need
我只会说一点中文。
This sets a modest language expectation. Follow it with the specific help you need.
你会说英语吗?
A yes-or-no question about the other person's ability. Be ready for 我不会 and an alternative way to communicate.
请说慢一点。
Use when speed is the obstacle. Slower speech may not solve an unfamiliar word, so identify that word if it remains unclear.
请再说一遍。
Ask for a repetition, especially after noise or distraction. Confirm the detail with its label when you hear it again.
可以写下来吗?
Useful for an address, name, or number. Ask for explanation too if you cannot read or interpret the written answer.
Recovering a number, word, or address
Did not hear clearly, or did not understand?
没听清 says you did not hear clearly. 听不懂 says you cannot understand what you hear. A louder or slower repetition may solve the first issue but not the second. To identify the exact gap, point to a written word or ask 这个词是什么意思, what does this word mean. Ask specifically for the counter number or time when that is the detail you missed.
Say it again and say it more slowly
请再说一遍 asks for another repetition. 请说慢一点 asks for slower speech. 再 means again; 慢 means slow. They are different operations, even though you may need both. If the speaker repeats a number, read it back with the label: 十四号柜台, counter fourteen. A correction such as 不是四号 is as important as the first number.
Asking about English and written help
你会说英语吗 asks whether the other person can speak English. If you hear 我不会说英语, try asking for a written address, a map, or help from another person. Point to the particular number, name, or destination you need. Someone with limited English may still be able to show you that information. For a place name, 可以给我看一下吗 asks to see it. That gives you a label you can match to the destination on your screen.
Write down a usable detail
可以写下来吗 asks for writing. For an address, a written form helps you compare it with a map or show someone else. For a phone number, it reduces a sound-confusion problem. Ask for an explanation if the written text remains difficult to understand. Do not treat a saved screenshot as proof that an important instruction has been communicated accurately.
What you might hear back
不是四号,是十四号。
búshìsìhào, shìshísìhào.
Not number four, number fourteen.
不是 rejects the first number. Keep the corrected number, not the first recognizable digit.
我可以给你写下来。
wǒkěyǐgěinǐxiěxiàlai.
I can write it down for you.
Accept the offered written form when that helps with the detail you missed.
你是问地址吗?
nǐshìwèndìzhǐma?
Are you asking about the address?
The other person is checking your intention. Confirm or correct it before receiving a longer answer.
Choose a useful clarification
What does 不是 signal in 不是四号,是十四号?
A correction: four is rejected and fourteen is the intended number.
Someone repeats slowly but the word remains unfamiliar. What follow-up can help?
Ask what the particular word means or request a written form and explanation. Repetition alone may not solve unfamiliar vocabulary.
Does a negative answer to the English question end every possibility of help?
No. Pointing, writing, or suitable language support may still help. Ask for the option relevant to your immediate detail.